Friday, March 15, 2013

Karabiner recall!







Wild Country announced a recall for a recent production of the Helium Karabiner. The recall took place on the 10th of December 2012. For customer safety, the company issued an immediate voluntary recall of certain batches of the Helium Karabiner and the Helium quickdraws made from these karabiners. The Karabiners being recalled are all those shipped out after July 15th 2012.
So all climbers keep your eyes out for this product and do not purchase or use it! If you already have one in your possession you can contact the company at their website at http://www.wildcountry.co.uk/products/product-recalls/helium-karabiner-recall-issued-10-dec-2012/


Jason Myers, Wild Country Sales Director, said this:
"Recently, our testing procedures uncovered a problem in a very small percentage of Helium karabiners relating to the possibility that under load the karabiner gate may not hook up as effectively as it should.
Obviously this is not acceptable and we have taken the decision to recall all the batches that may be affected. So if you have Helium karabiners bought after 15th July 2012 stop using them immediately and follow the link below to our website for instructions on how to identify and return faulty karabiners.
We apologise to any customers affected and assure everyone that any affected karabiners returned will be replaced ASAP with karabiners manufactured under revised procedures."

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